Refund policy

Return & Refund Policy

At Smoke It and More, customer satisfaction matters to us. Due to the nature of our products, returns are limited.

Eligibility for Returns

  • Returns are accepted within 7 days of purchase with proof of receipt.

  • Products must be unused, sealed, and in original packaging.

  • Opened items, used accessories, and personal care products (e.g., rolling papers, vape cartridges) are non-refundable for health and safety reasons.

Refunds

  • Approved refunds will be processed to your original payment method within 5–10 business days.

  • Shipping costs are non-refundable.

Exchanges

If you received a defective or incorrect product, contact us at info@smokeitandmorepr.com within 48 hours of delivery for a replacement.