Refund policy
Return & Refund Policy
At Smoke It and More, customer satisfaction matters to us. Due to the nature of our products, returns are limited.
Eligibility for Returns
-
Returns are accepted within 7 days of purchase with proof of receipt.
-
Products must be unused, sealed, and in original packaging.
-
Opened items, used accessories, and personal care products (e.g., rolling papers, vape cartridges) are non-refundable for health and safety reasons.
Refunds
-
Approved refunds will be processed to your original payment method within 5–10 business days.
-
Shipping costs are non-refundable.
Exchanges
If you received a defective or incorrect product, contact us at info@smokeitandmorepr.com within 48 hours of delivery for a replacement.